We take power for granted. Your power company says that “they are always there.” What happens when the power goes out? When you are at home, light a candle. When you are shopping, on come the emergency lights right? WRONG. If you are shopping at Costco, be sure to bring a flashlight. After the initial screaming stopped, customers took out there cell phones and lit their way out. Needless to say, I was not able to get shopping done…but let’s investigate.
- Lights go out.
- The store is pitch black, there are no emergency lights and no generator.
- After realizing emergency lights are not coming on, you work your way to the front where you hear an employee ask for you to leave your cart and exit the store.
What is wrong?
- No emergency lights
- No supervisors (One employee is asking where the supervisors are.)
- No communication system
- No staff clearing out the store. If you did not come to the front, you would not see any employees.
What should have happened?
- Emergency lights should be installed and should have come on. (In NY it was required of any business to have both lit exit signs and emergency lights.)
- Employees with flashlights should have been clearing out the store. My suggestion would have been to start at the back and work as a team to clear each aisle.