Failed Customer Service –

A few months ago I had to replace my lost Nalgene water bottle.  I picked up a new one at my local City Sports store.  Within a few weeks, the Nalgene logo was demolished.  I had it in my backpack and a can was rubbing on the label.  The label basically came off as easy as a scratch off lottery ticket!  I wrote to the company recalling the good quality in the past and asked for a replacement bottle.  No response.

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