You may have read my review of Hairspray the Musical and noticed the sound issues that were had. I wrote to Ticketmaster to see if I could get tickets to another performance. They never responded.
Failed Customer Service – Nalgene.com
A few months ago I had to replace my lost Nalgene water bottle. I picked up a new one at my local City Sports store. Within a few weeks, the Nalgene logo was demolished. I had it in my backpack and a can was rubbing on the label. The label basically came off as easy as a scratch off lottery ticket! I wrote to the company recalling the good quality in the past and asked for a replacement bottle. No response.
Failed Customer Service – Safeway
Since I have many cases to list, I will start with the oldest one….
Last year I purchased food online from Safeway.com as I had a free delivery coupon to use. There was a deal on soda where you buy 2 get 3 free or something similar. They did not have what I wanted in stock and brought me what they had. Needless to say, I did not end up with the appropriate number of 12 packs to get the deal and ended up paying more than $5 for some of them. At this price it was not a deal at all. I emailed customer support 2 times and never received a response. I was nice in the first email and a little frustrated in the second. My local store was not able to do anything since it was delivered from a different one.